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A message from Home Fix Scotland
Since the Covid-19 out break we have continued to monitor the situation in relation to the Scottish Government and NHS guidance for conducting our day to day business.
Over the last couple of weeks, the landscape has been rapidly changing and we have adjusted our service level to best meet the guidance and in keeping our staff and customers safe.
As we have previously communicated, this, in line with our social housing colleagues has been on a reducing phased basis. Last week we confirmed a restriction of services to emergency repairs within properties, essential compliance related works and external works where the risks were lower. Towards the end of last week, we also took steps to cease grounds maintenance works and all external repairs that were not classified as an emergency.
Since both the UK and Scottish Governments enforced the new measures in relation to their Stay at Home campaign we have made further changes to the services available. To be clear, we are only carrying out emergency repairs where there is risk to the health of our customers, emergency compliance works where there is a direct risk to life and to void properties where Inverclyde Council have identified an urgent need in relation to homelessness and safe guarding.
We have addressed concerns raised by our staff and trade union colleagues and will continue to keep the situation under constant review. We have already instructed staff that they should not share a vehicle when undertaking these vital services, shared the latest guidance on social distancing and hygiene, as well as making additional items of PPE available in order to ensure the safety and health of our staff and customers.