We respond to over 20,000 reactive property repairs annually, providing a continuous service 24 hours a day, 365 days a year.
Supported by our technical staff, our in-house trade team of over 100 operatives covers a wide range of reactive maintenance works, including:
The delivery of these services is supported by a range of trade and safety accreditations, the latest technology and, where it is appropriate, key partnerships within the local, regional and national supply chain.
Our strong focus on customer care and 'Right First Time' ethos ensures works are completed to an excellent standard, agreed timescales, with no need for repeat visits. We constantly monitor all customer feedback – this helps us to learn, improve and exceed expectations.
We are committed to providing excellent services that not only exceed expectations, but are flexible enough to respond to individual customer needs and deliver continuous service improvement.